Your Operator Profile

What information is needed when I sign up?


The minimum requirements to sign up are your email address and password.  To complete your full profile, you will also need to add the following:  (1) your name, address and phone number, (2)  tax information, (3) payment method, (4) background check (5) profile picture, and (6) skill levels.

When will my profile be activated?


Your profile will be active once you add your profile information, payment method for direct deposit, tax form, and complete your background check.  Please note that the background check takes less than 5 minutes to initiate but up to 2 days to come back with approval.

What details should I include in my profile?


Your profile will be one of the primary ways businesses assess you when you bid on an Op so we recommend including all of your relevant skills to increase your marketability.  You will also be able to upload a picture for your profile but please make sure the picture you select does not reflect negatively on your character
(i.e., avoid anything obscene or inappropriate).

Will this be all the information I need to provide?


If any required information in your account is missing, you will be prompted for that information before you can bid on an Op.  All bank information provided will be secured and held strictly private.  The only information visible to companies will be your name, photo, skills, and performance ratings.

Generating Income

How will I be able to make money using Veryable?


You will be the one to define how to maximize your earning potential.  Whether you are looking for supplemental income or full-time income, you will have the opportunity to create a schedule that works best for you based on the availability of Ops and your performance track record.

Can I do multiple Ops per day or week and with multiple companies?


Yes.  As long as the timing of the Ops do not overlap, you will be able to create a schedule that meets your specific needs and goals.  You are not limited to any specific company or type of work.

Are operators eligible for benefits other than payment for Ops?


Yes.  Veryable is committed to providing benefits for operators that achieve full-time status.

How do I achieve full-time status and what are the benefits?


Any operator that averages over 30 “estimated hours” per week over a 3-month period will be considered full-time status for the following 3-month period, and for as long as the 30-hour threshold continues to be met.  These operators will be provided with healthcare and other benefits in accordance with Federal standards.

Payment Processing

How will I get paid?


Veryable’s third party payment processing company, Dwolla, will initiate payment each day after the successful completion of that day’s Op.  Your pay will be deposited directly to your account.

What is Dwolla?


Dwolla is a powerful payments platform that securely connects to bank or credit union accounts to enable the transfer of money for any individual or organization in the U.S.

Why is my transaction still pending?


A bank or credit union transaction usually takes 3–4 business days to complete via the Automated Clearing House network (ACH) used by banks to transfer funds. Please note that transfers take longer to complete if over a weekend or a holiday.

Why did the transaction fail?


Sometimes transactions to or from a bank or credit union can fail. Here are a few reasons why a transaction can fail:

        •    ●      Insufficient funds. There are insufficient funds in the sending bank or credit union account to complete the transaction.
        •    ●      Frozen account. A bank or credit union account has been frozen.
        •    ●      Other reasons. A bank or credit union rejects the transaction for some other reason.

If a transaction fails, please contact your bank or credit union to check on the status of your account. Then either re-initiate the transaction or ask your financial institution why the transaction may not be processed.

Why am I being asked for more documentation?


If we ask for a photo ID:

Additional information is needed to verify your identity. Please upload one of the following forms of identification:

              •     ●      An unexpired, current, state-issued driver’s license or identification card OR
              •     ●      An unexpired, current U.S. passport

If we ask for a bank statement:

Additional information is needed to verify that you are an authorized signer on your connected bank or credit union account. Please upload a copy of a recent statement.

How does Dwolla protect customers’ data?


Dwolla protects customers’ data through secure servers and a world-class cloud environment. Dwolla’s servers are encrypted with 128-bit or greater encryption controlled by Transport Layer Security (TLS), and sit behind firewall and intrusion protection. Our cloud service offers a highly secure environment with a dedicated security team.

Searching for Ops and Bidding

How do I find available Ops?


Your mobile App provides the list of Ops near you both in list form and map view.  Each Op will have a brief description that includes the company name, distance from you, expected pay, and type of work.

Are there any tools to help me coordinate my schedule of Ops?


Yes, the mobile App will provide your full Schedule of upcoming Ops in the Account Menu screen.

How will I be notified of available Ops?


Veryable will send both app notifications and email alerts when new Ops are posted.

How do I know how much money I will be able to make?


Every Op posting will provide a description of the terms.  The terms will provide you with the total expected pay for that Op and how that breaks down in terms of estimated hourly rate.

Can I cancel a bid if a conflict arises?


Yes, but we recommend that the cancellation is initiated at least one day prior to the scheduled Op.  No shows and poor attendance will reflect poorly in your ratings.  Frequent cancellations and no shows may result in the suspension or termination of your account.

Performing an Op

Who do I contact when I arrive for my Op?


The company will have a designated contact person to greet you and guide you to your work area.  The contact person’s name and rally point will be provided in the Op Details and your Schedule within the App.

What do I need to bring when I arrive?


You should bring appropriate work attire for any manufacturing or warehousing environment.  This means no inappropriate or loose clothing/jewelry and no open toe shoes or sandals.  We highly recommend wearing steel toe shoes and safety glasses regardless of the company’s safety policies.  The company will be responsible for providing any unique personal protective equipment (PPE) required for the environment or the specific Op.

How do I ensure timely completion of the Op?


Your personal productivity is largely in your control.  Companies are encouraged to provide as much operator support and work instruction as possible to ensure you have everything you need to perform the work efficiently.

Will the quality of my work be recognized and promoted in my profile?


Yes, and this is a very important aspect of the Veryable model.  After the completion of every Op, you will be rated based on a number of dimensions, including quality, safety, attitude, and timeliness, which will become part of your profile.  As you amass more positive ratings, your marketability will increase making it more likely that you will be awarded Ops in the future.

Will I be able to rate the company as well?


Yes.  Just as this is important to your reputation, it is important to the company’s reputation as well among the workforce.  You will be able to rate the company based on safety, accuracy of the posting, support provided, and culture.  For minor issues and/or poor experiences, we will rely on the rating system for feedback.  For any major conflicts, Veryable will investigate and arbitrate accordingly.

Best Practices

How can I position myself best for success?


Based on our experience, the best strategies are to ensure that your profile is as comprehensive and informative as possible, and perform high quality work when completing an Op.  These two things will work together to promote your capabilities and performance history to potential companies.

How can I earn a steady income using Veryable?


The more Ops you perform, the more efficient you will get.  The more efficient you get, the faster you will be able to complete Ops and make money.  This will improve your ability to generate high hourly rates in the piece work model.

What are some other methods to increase my personal productivity?


Repeatable Ops at a specific company will allow you to be more comfortable with the work content and, therefore, increase your productivity.  In addition, we encourage you to identify best practices within every company you encounter and apply those across the board.  We call this cross-pollination and it can be a powerful tool for personal productivity.

Company Profile

What information is needed when creating a profile for my company?


Each company will need to enter the following information to create a profile: a valid email address, a physical address, a payment method, and two company logos.

What other details should I consider including in my company’s profile?


Companies may also provide links to online resources, such as a company website, a brief company bio, and up to 5 additional reference documents referencing safety and quality policies, facility information, etc.   Please do not include anything that would be considered confidential or sensitive company information.

Posting Ops

What information is needed when posting an Op?


Op postings contain the basic information about the Op:

1. Op Name – Short name to describe the Op (note: names can relate to part/product numbers, task descriptions, etc.)

2. Contact Person – Primary point of contact to meet upon arrival

3. Op Type – Select from four basic types/terms of the work: Piece Work – Product, Piece Work – Subassembly, Piece Work – Task, and Hourly. These will determine how the operators will be paid.
Note: We recommend that companies use Piece Work terms to maximize your labor productivity

4. Rally Point – Specific location on site where Operators should arrive and meet the Contact Person (e.g., Gate A, Taylor Street Entrance, etc.)

5. Skills – Most relevant skill required for the Op: Machining, Assembly, Warehousing, and Electrical/Test

6. Date – The date you need the Op performed

7. Time (Earliest and Latest Start Times) – Establish the earliest and latest time of day that the operator can arrive to perform the work

8. Piece Work Details (if applicable) – Bid Quantity (# of units/tasks), Piece Rate (pay per piece), and Estimated Minutes Per Unit (expected time to complete one unit/task)
Note: The estimated hourly rate that results from a Piece Work Op must be above the minimum wage in your state

9. Hourly Details (if applicable) – Hourly pay rate and estimated total hours for the Op
Note: Hourly rate must be greater than or equal to the minimum wage for your state

10. Op Description – Brief description of the Op (250 max characters)

Who will be able to view my postings?


Every qualified operator on the Veryable platform within a 50-mile radius will be able to view your postings.

Who will be able to bid on my postings?


Any qualified operator within a 50-mile radius can bid on your postings.  You will have the ability to select the individual best suited to perform the Op.  You may also invite any Operator on the platform to accept your Op using the “Invite” option.  Every qualified operator has been fully vetted and background checked and are covered by Veryable liability insurance.

How many Ops can be posted?


You can post an unlimited number of Ops and bids can be awarded up to 5 business day in advance.

Can I cancel or edit Ops?


You are able to cancel or edit any posted Op up to 24 hours in advance.  Any edits will automatically wipe clean any pending or accepted bids, so the bidding process will start over.  Any Ops within 24 are considered frozen and cannot be cancelled or edited.

Awarding Ops

How do I award a bid?


Once an Op has been posted, operators will be allowed to bid on the Ops up to 5 days in the future.  Bids can be awarded at any point prior to the time of the Op.

How will I be able to identify the right candidate?


Each operator has a profile highlighting skills, Op history, and performance ratings to allow you to assess the best match for your business.  Veryable’s internal logic will work to highlight and promote the most qualified candidates to meet the needs of your business, specifically those that have prior positive experience at your site.

Can I reach out to potential operators directly who have not bid yet on my posted Ops?


Yes.  An option is provided on the web portal to allow you to search operator profiles and send direct “invites” to any appropriate candidates.

Managing Veryable Operators

Who from my company should be responsible for posting and awarding Ops?


In theory, anyone with access to the platform can create Ops and accept bids so this will be dependent on your company’s policies and preferences.  However, we find that the best results occur when the process is managed by either the Shop Operations Manager, Master Scheduler, or HR Manager/Admin.

How do I manage Veryable operators when they arrive on site?


Similar to the bidding process responsibilities, this should be determined by each company.  However, we recommend that the supervisor or group leader overseeing the specific department where the work is being performed serve as the contact person to greet and guide the operator to the work location.  Alternatively, and depending on the volume/frequency of Ops, companies can nominate someone from HR or a different function to serve this role on a full time or part time basis.

How do I ensure the work has been performed to my company standards?


The Op is only considered complete after the Op has been marked as complete in the system by a member of your company.  Prior to doing so, you will want to inspect the work and ensure all final products, assemblies, etc. are built to your quality standards.

How do I ensure high productivity for each operator?


Due to the piece work nature of most Veryable Ops, operators are paid based on output so it will be his or her responsibility to minimize non-productive work, i.e., your company will incur no additional cost for lost productivity.  However, to ensure efficient turnaround time for each Op, you are encouraged to provide as much work instruction and guidance as possible.

Should I rate the operator after the completion of the Op?


We require that all Operators are rated after the completion of the Op.  Please be candid in your assessment.  The ratings system is an important tool in the process of matching Operators and businesses, and accurate ratings will lead to better work arrangements in the future.

Will Veryable arbitrate in the event of a non-routine issue or offense?


The ratings system will be the mechanism by which we will continuously evaluate minor offenses, but Veryable will investigate and arbitrate in the event of a more serious issue (e.g., disputes over payment/work quality, disruption, etc.).  Outcomes may involve operator suspension or termination depending on the results of the investigation.

Are Veryable Operators Insured?


Yes.  All Veryable Operators are covered by Veryable with General Liability, Business Liability, and Worker’s Compensation insurance.

Payment

When will I be charged for the work performed?


If your primary method of payment is via debit/credit card or bank account, your account will be charged weekly on Sunday evenings for all Ops completed over the prior week.  If your primary method of payment is EDI, Veryable will initiate and send a weekly invoice for all Ops completed over the prior week.

What will I end up paying for the work performed?


You will only be charged for the value described in the bid (i.e., quantity x rate) plus the Veryable surcharge.  Veryable will manage all other operator costs, such as payroll taxes, insurance, and other operator benefits.

Best Practices

How should I start using Veryable?


We recommend identifying specific products and processes that are well documented and repeatable, e.g., high runner subassemblies, built to stock products, pick lists/kitting, packages, parts warehousing, etc.  Once you become comfortable with lower complexity items, this should give you a better idea for how to bid and manage work on higher complexity products, subassemblies, etc.  Please contact us for details on specific use cases or to schedule an on-site consultation.

How does Veryable impact workflow in my plant/facility?


The inherent benefit of on-demand piece work labor is that productivity is eliminated as a concern in the implemented areas.  Therefore, the importance of a highly synchronized progressive build assembly process is diminished.  Work flow can be reorganized into specific cells or other constructs that focus more on operator enablement, quality, and safety than maximizing labor efficiency (since the latter is built into the bid price per unit).

What operations in my plant/facility are appropriate for the Veryable model?


The on-demand model can be applied to any operation that does not require a highly specialized, company-specific skill.  However, high value opportunities may include products and processes with high volume volatility that require agile labor capacity, areas that have traditionally low labor productivity that can be recalibrated using a piece work model, etc.  Veryable representatives and preferred partners will be available to assist in helping you evaluate value creation potential upon request.

What can I do to maximize impact?


Operator enablement and robust safety and quality programs will go a long way to maximizing the impact of on-demand labor.  In terms of operator enablement, work instructions (either paper or digital), diagrams/illustrations, efficient material presentation, and proactive support/supervision are all practical considerations.  Other digital solutions like augmented reality and operator alerts can be extremely valuable.  In terms of safety and quality programs, in-process testing mechanisms, sensing technologies, and poke yoke solutions will help ensure that output is first time right, yielding a better experience for your business and the Veryable operator.

Not finding what you want? Reach out directly through our Contact Us page.

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Find work in your area and start making money.  Create your own schedule. Gain valuable experience with local companies.  Reach full time status and earn full time benefits.  Start your Veryable experience today by downloading the app here.

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